If you are unsatisfied with your order, you can return eligible UNUSED items within 60 days of delivery for a 15% restocking fee (minimum $10 fee) on US–based orders. Any item, including the Challenger Bread Pan, clothing, baking tools, books and accessories must be unused, unworn and in good condition in order to be eligible for return. Clearance products and gift cards are final sales and cannot be returned. Contact us at firstname.lastname@example.org and a member of our team will respond personally to your return request. We’ll notify you via email of the status of your refund once the return has been received and processed at our warehouse, this may take up to 10 days.
Refunds shall only be issued to the original payment method, minus any restocking fees. Shipping fees are non–refundable.
Challenger Breadware reserves the right to adjust the return resolution if the item(s) arrives in a condition which does not meet our returns policy. Items that are not deemed acceptable for return will be returned, and shipping charged to, the sender.
Returns or exchanges on non–contiguous US and international orders will be processed for manufacturer defects only.
Challenger Breadware offers refunds [or returns] for purchases made on https://challengerbreadware.com/ only. Please contact the original seller if you purchased from a different source.
If an item in your order arrives damaged, we will send you a replacement and provide a return shipping slip at no cost to you. Email email@example.com if you have any questions or issues with your order.